Contacts
Use this page to reach the team behind this independent Methwin guide for Australian players. We read every message and reply as soon as we can.
Email us
Write to support with corrections, questions about the content or media enquiries. Please include the page address and a short description so we can respond quickly.
Account and payment questions
We cannot access casino accounts, deposits, withdrawals or verification. For those matters contact Methwin directly. The operator lists live chat and email as its support channels, and support is available in English.
Open the official Methwin website
What we can help with
- Spotting outdated bonus, payment or app information.
- Reporting a broken link or display problem.
- Questions about how this guide is put together.
- Privacy requests related to this site.
What we cannot do
- Resolve disputes with the operator.
- Release winnings or change account limits.
- Give legal, tax or financial advice.
Need help with gambling
If gambling is causing you stress or harm, free confidential support is available in Australia. Call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. You can register for the national self-exclusion service at betstop.gov.au.
Response times
We aim to reply within three business days. Messages about safety or underage use are prioritised.
Read our privacy policy to see how messages are handled.